Welcome to the website www.siaq.org, published and managed by the Société internationale d’arboriculture Québec inc. (hereinafter referred to as "SIAQ"). You must carefully read the terms provided in these Terms and the Privacy Policy as these terms govern your use, access, and all your interactions with the site www.siaq.org (hereinafter referred to as the "Website"). It is understood that the term "Website" includes all web pages linked to the Website which can be accessed by Website visitors or SIAQ members, including the store via the page https://siaq.org/fr/boutique/ (hereinafter the "Store"). The use of the Website is conditional on your acceptance of these Terms (hereinafter referred to as the "Terms") and the Privacy Policy.
When you visit the Website, you must always behave respectfully and in particular, you cannot make any remarks that could, directly or indirectly, harm, harass, abuse, threaten, or intimidate any other person in any way or hold remarks that could encourage, promote or favour violence, hatred, cruelty or discrimination against any person or group as well as any cruelty towards animals. The SIAQ reserves the right at any time, where it deems that a user has violated the general conditions of use of the Website and particularly the content of this paragraph, to delete from the Website all interventions of the violator, to interrupt and prohibit any future access by the violator to the Website, unless a special authorization is obtained from the SIAQ by the violator.
The SIAQ is a non-profit corporation incorporated under the Corporations Act, Part 3. It brings together professionals dedicated to the maintenance and preservation of trees and aims to encourage greater appreciation of trees, promote research, technology and the professional practice of arboriculture. It offers its members products and services, including training, related to the field of arboriculture.
1. Consent and acceptance of the Terms and Privacy Policy
These Terms of Use and the Privacy Policy to which they refer govern the visit and use of the Website. When you access the Website, you confirm that you, as well as any person you claim to represent, accept to be bound without limitation by these Terms and the Privacy Policy. By this acceptance, you declare and guarantee that you, as well as any person you claim to represent, have the legal capacity and necessary authorizations, if applicable, to accept the Terms and the Privacy Policy on your behalf or on behalf of any person you claim to represent. When you accept these conditions of use, an agreement is concluded between you, as well as the persons you claim to represent, and the SIAQ concerning your access and use of the Website as well as regarding any content, information, products, and services available through the Website.
If you do not accept each and every provision of these Terms and the Privacy Policy without reservation, otherwise than within the limitations provided for in the Privacy Policy, or if you are not authorized or empowered to accept the Terms and the Privacy Policy, or if you do not have the necessary authorizations to accept them on behalf of any person you claim to represent, you are not authorized to access or use the Website and you must immediately cease accessing or using the Website.
2. License of Use
2.1. If you wish to become a member of the SIAQ, we need your name and full contact details to register you and ensure follow-up regarding the subscription, such as sending an invoice and providing you with the services to which you are entitled based on your type of membership.
2.3. You cannot in any way modify the form or content of the Website.
2.4. The Website including all its content such as icons, graphic elements, images, and all information contained in the text, audio and video tapes if any, software, applications, and any other element available on the Website is the exclusive property of the SIAQ and is protected by Canadian and international copyright and trademark laws.
2.5. All rights not expressly granted by these Terms are reserved exclusively to the SIAQ.
2.6. You cannot include any part of the Website content or associate its content in whole or in part with any products or services that you create, distribute, or represent or any other product or service whatsoever, nor reproduce in whole or in part the content of the Website.
you are otherwise expressly authorized by the Terms.4. Shop and Memberships
4.1 Terms for Books and Accessories
Final sales.
No exchange or refund.
No price adjustment for orders placed without signing in to the member profile.
4.2 Terms for Training Workshops and Conferences
No cancellation after the registration deadline.
No refund after the registration deadline.
It is possible to transfer a registration to another person up to 24 hours before the event (unless otherwise indicated).
For a cancellation or refund request before the registration deadline, an administrative fee of 5% will be deducted from the refund.
In case of a refund, books included in a training and already delivered cannot be refunded and will be deducted from the refund based on the retail price according to your membership status.
If you are a member, you must log in to your profile to obtain the member rate. No price adjustment will be made if an order is placed as a guest.
4.3 Terms for Memberships
Individual memberships are non-refundable and non-transferable.
Municipal membership is non-refundable but can be transferred to another person.
Commercial membership is non-refundable.
4.4 Shipping
Shipping within Canada
> Standard delivery times generally range from 2 to 7 business days.
> Orders shipped by Xpresspost or Priority must be placed before 11 a.m.
> SIAQ cannot be held responsible for Canada Post delivery delays.
> Non-delivery and traceability of packages: SIAQ cannot be held responsible for delivery delays or loss of packages if you select a delivery method without traceability.
Shipping to the United States or Internationally
> For shipments to the United States and other countries, SIAQ cannot guarantee the delivery date. The delivery times carried out by subcontracted transport companies and customs delays are normally approximate.
> Recipients are responsible for paying customs fees, taxes, and additional fees for all orders outside of Canada.
> SIAQ cannot be held responsible for the non-delivery of parcels or untraceable packages.
> Traceable shipments: In case of non-delivery of a traceable package, a claim must be made with the carrier.
> Non-traceable shipments: SIAQ cannot be held responsible for delivery delays or loss of packages if you select a non-traceable shipping method.
> Traceability is not offered for shipments of Canada Post's Small Packet USA Surface and Small Packet International Surface services.
5. Login Names and Passwords
The Website includes certain sections that are only accessible to SIAQ members who have been assigned a username and password by SIAQ. These usernames and passwords remain the property of SIAQ and, consequently, they can be canceled or suspended at any time by SIAQ at its sole discretion, without notice, and without being liable in any way.
If you have been issued a username and password, you are responsible for maintaining their confidentiality and protecting against any illegal, malicious, or unauthorized use of this username or password on the Website. You are also responsible for the use that may be made of your username and password. If you notice that your username or password has been misappropriated, you must immediately notify SIAQ by contacting us through the Website either by email via [email protected] or by phone at 1-450-689-9393.
SIAQ is under no obligation to verify the identity or authority of a person using a member's username or password, nor does it have any obligation to verify the true identity of any person who registers on the Website or requests the issuance of a username and password or their eligibility according to the Terms.
6. Exclusion or Limitation of Liability
6.1. SIAQ is not liable for online conduct on the Website or outside of it, or of any Website user or member. You assume all risks directly or indirectly related to visiting the Website.
6.2. By becoming a member of SIAQ, you agree that SIAQ will publish in a directory only accessible to members your name and contact information. SIAQ disclaims all liability regarding the use of this directory by members.
6.3. SIAQ is not responsible for any inaccurate, incomplete, or incorrect
SMS Messaging Terms of Use
General
When you register for the service, we send you a message to confirm your registration.
By agreeing to receive messages, you consent to receive recurring automated marketing and informational messages from the Société internationale d’arboriculture Québec inc. (SIAQ). Automated messages may be sent using an automatic telephone dialing system to the mobile phone number you provided during registration or any other number you designate.
Message frequency varies and additional mobile messages may be sent periodically based on your interaction with SIAQ. SIAQ reserves the right to modify the message frequency sent at any time to increase or decrease the total number of messages sent. SIAQ also reserves the right to change the short code, phone number, or alphanumeric sender from which messages are sent.
Standard message and data rates may apply. If you have questions about your text or data plan, it's best to contact your mobile service provider. Your mobile phone provider is not responsible for delayed or undelivered messages.
Your consent to receive marketing messages is not a condition of purchase.
Carriers
Carriers are not responsible for delayed or undelivered messages.
Cancellation
Messages will provide instructions to unsubscribe, either by texting STOP or by clicking a link included in the message. After you unsubscribe, we will send you a message to confirm that you have been unsubscribed and that no further messages will be sent. If you wish to receive messages from SIAQ again, you simply need to register as you did the first time, and SIAQ will start sending messages to you again.
Help and Information
For assistance regarding our services, email us at [email protected]. If we include a link in messages we send you on behalf of SIAQ, you can also access instructions on how to unsubscribe and information about our company by following that link.
Number Transfer
You agree that before changing your mobile phone number or transferring your mobile phone number to another person, you will reply "STOP" from the original number or inform us of your old number at [email protected]. The obligation to inform us of the aforementioned events is a condition for using this service to receive messages.
Changes to SMS Messaging Terms of Use
We reserve the right to modify or terminate our messaging program at any time. We also reserve the right to update these messaging terms at any time. These changes will take effect upon posting. If you do not accept a change to these messaging terms, you must cancel your registration for our messaging program. If you continue to register after these changes, you accept them.